Privacy Policy

1. Introduction

At ProtoGrammers, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

2.1 Personal Information

Personal information is data that can be used to identify you individually. This may include:

• Name
• Email address
• Phone number
• Billing information
• Discord ID (if provided)
• IP address
• Any other information you provide to us voluntarily

2.2 Non-Personal Information

We may also collect non-personal information about your interaction with our website, including:

• Browser type and version
• Operating system
• Device information
• Pages visited
• Time and date of your visit
• Referring website addresses

3. How We Collect Information

We collect information in the following ways:

3.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Purchase our services
• Fill out a contact form
• Subscribe to our newsletter
• Participate in surveys or feedback forms
• Contact us through our Discord server

3.2 Automated Collection

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.

3.3 Cookies and Similar Technologies

We may use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities and to distinguish you from other users of our website. Cookies are small data files that are stored on your device when you visit a website. They help us improve your experience by remembering your preferences and settings.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

4. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website and services
• Develop new products, services, features, and functionality
• Communicate with you, including for customer service, updates, and marketing purposes
• Process your transactions and manage your account
• Find and prevent fraud
• For compliance with legal obligations
• For other purposes with your consent

5. Disclosure of Your Information

We may share your information in the following situations:

5.1 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

5.2 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

5.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

5.4 Vital Interests and Legal Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

5.5 With Your Consent

We may share your information with your consent or at your direction.

6. Third-Party Services

Our website may contain links to third-party websites and services that are not owned or controlled by ProtoGrammers. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

We may use third-party services such as:

• Discord for communication and community management
• Payment processors for handling transactions
• Analytics providers to help us understand website usage
• Hosting providers for our website and services

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

8. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we have about you
• The right to request that we correct or update any personal information we have about you
• The right to request that we delete any personal information we have about you
• The right to request that we restrict the processing of your personal information
• The right to object to the processing of your personal information
• The right to data portability (receiving a copy of your personal information)

If you wish to exercise any of these rights, please contact us through our Discord server. We will respond to your request within a reasonable timeframe.

10. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the Netherlands and choose to provide information to us, please note that we transfer the information to the Netherlands and process it there.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Discord server at https://discord.gg/CWckbgBdXn.